How do I delete an activity slip that has been invoiced then reversed

manning

Can you please advise how I can delete an activity slip that has been billed then reversed to raise a credit as the client isnt going to pay.

 

On doing the reverse it has put the activity slip back in the prepare time billing list to be re invoiced and it wont let me delete it.

 

I shouldnt have reverse the sale.  I should have just created a credit. I can see that now.

 

Thanks

Teresa

Steven_M

Hi @manning 

To close off an activity slip that is not going to be billed to the customer you would navigate to the required activity slip and enter a value into the Adjustment (negative) or Already billed (positive) field on the activity slip.

 

If you have billed the customer those values but do not require that invoice do create a negative invoice for that amount, which will create a credit note that the user can apply back to the invoice. Note: Do not reverse the original invoice as this marks the activity slips as still to be billed.