Cannot open the Receive Payments tab after upgrading to MYOB 2020.2

Llewellyn

I recently upgraded to the latest version of AccountRight and I've just tried to open the Receive Payments option in Sales and I get the "Something's gone wrong with AccountRight" message. I've come out and re-entered the data file several times and also restarted my laptop but I still get the same result. Any ideas? Thanks

Tracey_H

Hi @Llewellyn 

 

We have released a patch, 2020.2.1, which will resolve this issue. To install this patch you will need to uninstall the current version, download 2020.2 from your my.myob account and then reinstall.

 

Once installed you can check that you have the latest version by opening AccountRight and going to Help>>About MYOB AccountRight>>Build.

 

We do apologise for the inconvenience caused by this.

 

Please let me know if you are still having problems.