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Service Sales Importing - must be No GST

AnastasiaBostan

Hello,

1. I am importing Service Sales, that must be No Tax. But the import wizard requestes the GST incl Amount as a compolsory field.

2. also - getting "25 Error - invalid amount".

Please help, how I can avoid this.

Thank you.

Anastasia

Book12.2.txt

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Accepted answers

Komal_S

Hi @AnastasiaBostan

The best way to troubleshoot this would be entering one of these sales manually in the software and then exporting it using Import/Export Assistant. Once you export one of the sales, you would get a sample import file, which can then be imported in the software to test if that works or not. If it does not get imported, please attach that file here so we can investigate the issue further.

All comments

AnastasiaBostan

Hi Komal,
Sorry for the late reply.
Thank you for the advice yes it did work....
1. but as I did have couple of same surnames - I got the error message .....attachment "Book11"// tab "Importing report"
2. so I just copied the working sheet in a new tab ..... " .... same surname"...you can see it in the attachment "Book11"
* deleted the records that been successfully imported
* amended the Client’s Cards surnames by adding the "/ " to some ...also updated it in MYOB
* processed the import as per usual.....but....it did not work - please see the importlog report attached :
a) my confusion regarding the report:
*I had only 9 records to be imported .....but the importlog report states "63 records skipped"
* " Error -25: Invalid amount." .......why .......i use the same spreadsheet, same columns, same amounts as in my first attempt, I only deleted the records that been successfully imported in he first attempt.

Could you please help me with this , what have i missed or did wrong ...I am doing it for the first time ....you advice it will be greatly appreciated.

Thank you
Anastasia

Book11.xlsx

importlog.txt

Mike_James

Hi @AnastasiaBostan , assuming you have included a field with 0 for the dollar GST value, and that you have so far used the normal GST code, have you also tried using a GST code set at a zero rate?

Komal_S

Hi @AnastasiaBostan