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Notes on Capture App

Melsy

When adding a note on the Capture App where does it go? When I open the Intray in AR I cannot see the note anywhere?? My client has been adding notes and we cannot seem to find them when we open them up in the Online file

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Accepted answers

Steven_M

Hi @Melsy

The MYOB Capture app will allow the user to enter a note when capturing that document. This note is added to the comment field on an AccountRight company file when a bill transaction is generated and will appear in the Memo field for Spend Money transactions. The note will not appear in the actual in Tray.

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Michele_Clifton

Hi Steven,

I am using AccountRight Plus 2020.2.2. A staff member has advised me he has been adding notes to his capture receipts for over a month. These tranasctions are recorded in Spend Money, however, contrary to your previous advice the notes are not appearing in Memo Field or anywhere else. Any solutions for this issue would be appreciated.

Kind regards,

Michele

Melsy

Thank you very much. I will pass this on to my client

Steven_M

Hi @Melsy