I have a sales invoice which was imported from another source years ago but it was imported and calculated the total sales invoice with 3 decimal places. So now I have an amount of $0.003 outstanding on ths customer. Has anyone got any ideas how I can clear and apply to the invoice please
Hi @Peter10
I just wanted to check in and see how the datafile repair went for you and to ensure that the discrepancies have been corrected in your company file. Please let me know if there is anything else you may need assistance with.
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Hi Emily
Thank you for responding, sadly no, this is not a fix, I tried this before without success. The transaction is very old May 2018 and year end processes etc of course been completed. I can't undertstand how MYOB would allow this in the first place
Hopefully you or someone else might have a fix for me
Thank you once again
Hello @Peter10
If you click on the blue arrow to enter the Tax field, (you'll get an arrow about changing the tax affecting BAS, click OK), in the 'Tax' column on the far right, see if you can edit out the last decimal place. I was able to edit this tax figure manually, changing it from the original $2,108.21 calculated to $2,108.55, so this may be as simple as deleting that .XX3 from the tax calculation which would in turn remove it from the balance owed. I was unable to test this in my own software though, as I couldn't trick it into adding that third decimal place.
Please give this a go and let me know if it works.
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