credit note for a price adjustment

Question

Hi,

i need to create a credit note for a customer.

The item was supposed to be $9.20 and not $9.70.

How can i create a credit note without impacting the number of inventory, just the price.

There is not return of the good so if i sold 20 of item A, if i write

-20 A   price -$0.50 does this mean that i will have 20 item less in inventory?I dont want this

Thanks

Neil_M · Accepted Answer

Hi @enzaccounts

If you were to record a negative item sale, that would return the quantity into your on hand value. If the item was priced incorrectly you could record an item sale where the quantity and incorrect price appear as the first line as a return, followed by a second line with the same quantity at the correct price

This would give you a negative dollar value total and a net zero quantity, which would create the credit without changing the on hand quantity of the item