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Exporting Reports to Excel

SueSSA

We frequently export reports to Excel, in the past this has been a terrific feature.

However this month since upgrading to 2020.3 our reports are HUGE in size, we can not email the reports they are that big.

Is this a known issue? what has changed?

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Accepted answers

Mike_James

Hi @SueSSA , none of the report templates that AccountRight uses are above 100k, so I suspect the issue may occur in your process.

Can you run a test - prepare the set of reports as you do, but save the file under a different name at the very beginning, and between each new report added. Then have a look at the file sizes, and see if there is any one report that causes a large increase.

Then repeat the process, but this time only copy the area of data from each report, not the whole thing. Again check the file sizes.

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SueSSA

I export the reports to Excel and then send the spreadsheet on via email. This month they are 200x the size they normally are and I can not email as they are way to big.

Komal_S

Hi @SueSSA

Can you please confirm if the issue is with both emailing and exporting the reports to Excel? If yes, what kind of errors do you normally experience?

If the reports are timing out , you can try the timeout extender. However, if it's something else or doesn't get resolved with time out extender, please attach the exact error message or log so we can investigate further.