Emailing Invoices & Quotes

ShellyMac

I have sent an invoice to a customer by email one month ago as he wanted to get a rought idea the cost of his repairs, since then the invoice has had extra items added to it and some items have been taken off it. 

I went into email sents and found the date I sent the first invoice, I have open the sent invoice up as I wanted to compare it to the updated invoice I have done.  But the email invoice has now changed to the new prices, why doesn't it show the old invoice I sent to the client?  Also can the sent invoices through MYOB, is there a way they also can show on my personel sent emails?

Komal_S

Hi @ShellyMac 

 

If you're using the online emailing function of AccountRight, the invoice link sent to the client will update every time some changes are made in the actual invoice.

 

If you want to retain a copy of the individual email as well as the one with changes, it will be recommended to turn off the online emailing function and send emails using Outlook instead. It can be enabled by unticking "Send emails using AccountRight" under Setup>>Preferences>>Emailing. 

 

Let us know if you have more questions on this.