Using large credit to settle small sale

mkeen

Hi

 

I have a large credit of $1,300 and want to settle this against a new sale of $500.  Of course this will show an unbalanced amount of $800 still in credit.  How do I enter this so the $1,300 credit reduces to $800 and the invoice for $500 shows a nil balance.

Steven_M

Hi @mkeen 

 

Within the Settle Returns & Credits window*, if you only wish to apply a portion of the outstanding credit to the invoice you want to update the Credit Amount (located in the red section) to be the required amount. This will reduce the amount that is being applied for that credit.

So, in your case, you want to update that credit amount from $1300 to be $500 and enter the amount of $500 into the Applied for that $500 invoice. This will reduce the credit amount by $500 (so you have $800 remaining) and close that $500 invoice.

 

*This is the window that does appear when you go to Sales>>Sales Register>>Returns & Credits>>Higlight the credit and select Apply to Sale.