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Importing sales item data error -90

JessArmstrong

Hi there, I have followed your instructions to export data (Sales - Items) to a .txt template and have then edited the date only, saved as .txt and attempted to import and get the following error message:

0 records imported without errors.
1 records skipped.
0 records imported with warnings.

Error -90: Ex-Tax Amount and Inc-Tax Amount are invalid or blank.

Any suggestions?

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Mike_James

Hi @JessArmstrong , welcome to the forum. Are you able to attach the file you are importing (provided the content is not sensitive), and the log file?

Does the text file being imported have {} on line 1, no blank line between the header line and the first invoice, and no blank lines at the end?

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JessArmstrong

Hi, that advice seems to have fixed my first error but now I have an error message saying it cannot find the customer. Files are attached. I have altered the customer name for senstitivity purposes but had imported this file having only changed the date, deleting additional rows and inserting the {} as recommended. I would have expected this to create a draft invoice as I have only exported a sample of fields from the Sales - Item template to modify. Is this the correct process?

Thanks,

Jessica.

MYOB Sales Test Template v6.TXT

MYOBPLOG.TXT

Mike_James

Hi @JessArmstrong , welcome to the forum. Are you able to attach the file you are importing (provided the content is not sensitive), and the log file?

Does the text file being imported have {} on line 1, no blank line between the header line and the first invoice, and no blank lines at the end?