Sales Invoice

student_2018

I sent an original sales invoice for $11,900.00.  The boss changed his mind making it $10,900.00.  The $10,900.00 was paid by the client and was reconciled in April, 2021 BAS.  Leaving the $1,000.00 as unpaid.   I have totally confused myself with what I have done.  I firstly reversed the invoice on the same date it was originally sent.  I then applied a credit note and now I have a minus -$10,900.00 sitting in credit.  I have no idea what to do now and I would appreciate some advice.  Thank you.  Susan 

Yanike_S

Hi @student_2018 

 

Thanks for your post.

 

Basically, your boss has given the customer a discount. When this happens, you would do one of the following options:

 

1. Add the discount in Receive Payments.
2. Edit original invoice (untick the box "Transactions CAN'T be changed" in Setup>>Preferences>>Security).
3. Record a manual credit note (this is: create a negative invoice for $1000). Then go to Settle Returns & Credits, apply the discount to the sale and click Record.

 

To fix your situation I would delete everything so we are back to original invoice and payment.

• Delete the reversal (untick the box "Transactions CAN'T be changed" in Setup>>Preferences>>Security)
• Delete the credit note
• Then use option 2 or 3 to apply the discount correctly

 

Option 1 is usually the easiest, but in this situation you would have to delete/reverse the Receive Payment transaction and the bank reconciliation.

 

Using option 2 or 3 won't affect bankreconciliation or the BAS report as you're not making any changes to the actual payment transaction.

 

Let me know if you solve it!