Resolved: Increase in 504/500 errors for the AccountRight/new Essentials API.

Question

Hi there,

Incident: Increase in 504/500 errors for the API.

We currently investergating an increase in 504/500 errors for the API. We apologise for any inconvenience this may cause. For updates on this issue please follow this post or head over to our Status Page .

Thanks

HelenB · Answer

Hi there,

Our Development teams have deployed some changes to improve the performance and reduce the errors that have been experienced.

Since the changes have been deployed, we have seen a major reduction in errors. MYOB considers this issue resolved. However we will continue to monitor this going forward.

Thanks