purchases entered using service layout not showing in the General Ledger[Detail] report

Fiona_WS

Some of the purchases were posted using service layout to purchase account.  When I run General Ledger [Detail] report for this purchase account, these purchases are not listed, it only lists the entries that used Item Layout.  Why is this so and how can I get these entries included please.

 

Kind regards,

Sally

Tracey_H

Hi @Fiona_WS 

 

Sorry to see that no one has replied to you yet. The General ledger reports display all transactions posted to the selected account(s) in the filtered period regardless of transaction type, as such I would expect the service purchases to be listed.

 

If you're still having problems with this please feel free to send me screenshots of the General ledger report and a missing purchase transaction by private message.

 

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