Manual Bank reconciliation Vs Bank feed

Rosanne1

My bank feed stopped working for about a month, so I manually reconcililed my bank statements, whick have balanced.

 

My problem is that the Bank feed is not balancing.

 

I have unreconcililed  the bank statemnts passed where I had no Bank feed and redone them , but the same problem

 

Regards

 

Rosanne

LRBooks61

Hi Rosanne,

 

Does your bank feed balance to your bank first off?

it could be that you have a transaction in MYOB that has not yet been processed by the bank or a transaction that is post dated any unreconcilled transactions affect your balance in MYOB

If it does then there is an issue with the MYOB file

 

If it doesn't then the issue is with the bank feed - not sure how you would fix that!

 

I figure that it is most likely with your myob transactions.

 

Try this:

 

Go into reconcile bank and see if there are any unreconciled transactions ( this will change your balance in MYOB)

If there are and they are not genuine transactions or they appear to be duplicated delete them and see if you balance.

 

If  there are no unreconciled amounts you need to try and determine where the error is.

 

If it is a specific amount do a find on it and see what comes up ( extend your dates to 2099 to pick up any postdated entries)

 

Doing what you have done - undoing the reconciliation  and manually reconcilling is the answer.

 

I would start with the last statement date prior to losing bank feeds

 

Keep checking that you balance with the bank statement.   When you find the month with the problem undo and reconcile manually

 

If you don't agree see if you can identify a transaction that matches with the difference and see if it is a duplicate or missing

 

Hope this helps

 

Lisa