Myob crashing when changing invoice dates

Question

Hi,

Is anyone else having problems with the system crashing when changing a date of an existing invoice?

Melisa_D · Answer

Hi @Shez2212,

Apologies for the delay in my response, the error "System.InvalidOperationException" can be caused by irregular characters, such as # @ % &, etc. in a customer's Bank Account Name recorded in your company file. Our help article Something's gone wrong error: "System.InvalidOperationException" has information and instructions on what to check in your customers card to see if this could be causing the error.

Do let me know how you go.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Shez2212 · Answer

errorLog.txt

Melisa_D · Answer

Hi @Shez2212,

Thank you for your post and welcome to the Community Forum ! Can you please confirm if you get any error messages ? If you don't can you please retrieve the diagnostic log of the AccountRight file after this has happened and attach it as a .TXT file to this thread so we can investigate.