nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

An unbalanced transaction may not be recorded.

EllieK

I am working in the Online version of MYOB. I am entering a sale as i have always done. But when I want to enter 6 or more lines, I can't save as the error message shows 'An unbalanced transaction may not be recorded.'

I have tried zeroing the figures and rentering. I have tried changing to GST exclusive and then back again. I still can't enter beyond 5 lines.

Find more posts tagged with

Accepted answers

Melisa_D

Hi @EllieK,

Thanks for your post. Generally the cause of this is due to 3 decimal places in the line item causing the transaction to be unbalanced, if you click into the amounts field and re-enter the amounts this should bypass this message.

Do let me know how you go.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

All comments

EllieK

Hi Melisa

Thanks for your reply. Yes manually re-entering the amounts worked but I was hoping not to have to do this with every invoice. Lots of our invoices will be like this. Is there a way to stop this happening in the future?

Ellie

Melisa_D

Hi @EllieK,

Do let me know how you go.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

LRBooks61

have you tried going to the edit button ( top left hand side ) and using insert line?

Lisa