Opto Integration Error

naomiacute

Attempting to export an invoice out of Opto into MYOB produces the following error:

ApiRequest Post Invoice - 93111
______________________
ERROR Posting to MYOB 93111
{
"Errors": [
{
"Name": "ValidationError",
"Message": "BusinessEvent_CategoryRequired",
"AdditionalDetails": "CategoryId:(SaleEvent)",
"ErrorCode": 4228,
"Severity": "Error",
"LearnMore": null
}
],
"Information": "Warning, error messages have not been finalised in this release and may change"
} 10:11:09 07 MAR 2022

 

Opto says this is an enforcement that can be turned off within MYOB or the integration link needs to be configured to pass the appropriate category details, however I cannot find where to do this. 

 

How can I get Opto and MYOB functioning together. 

 

Thanks

Naomi

CloverQ

Hi @naomiacute 

 

I do know know the details of how Opto integrates with AccountRight, or this Opto error. However, seeing it mentioned Category, I'd suggest going to your AccountRight company file > Setup > Preferences, there's the option of 'Turn on Category Tracking: Categories are Required/Not Required on All Transactions'. If you have this option ticked and set to required, then all transactions needs to have a Category assigned.

 

You can try changing this option in AccountRight, or prepare the export from Opto to include the Category information then try again.