Printing Invoices to cutePDF Writer

Dorrie300955

since the last upgrade in AccountRight I am unable to print invoices to cutePDF writer, it only allows me to print to Microsoft Print to PDF, which has never happened before.  Also my invoices have changed there are lines around everything and without having to reload my templates I am hoping there is an easy fix

thank you

Yanike_S

Hi @Dorrie300955 

 

One way of resolving this is by going to Setup>>Customise forms, deleting the text fields and re-entering them. While doing so select the text box and check if there is a any border width or border color, and remove them as required:

 

 

However, if it does not help or the issue is something else, attach the copy of invoice and customised form template so we can investigate it further.

 

As for the printer: AccountRight can print using any of the printers installed on your computer. However, note the following:

• AccountRight will use the default Windows printer set up on your computer. If you don't have one set up, see this Microsoft article about how to do it. You can choose a different printer when printing.
• your printer needs to have a printer driver installed that's compatible with your Windows version. Make sure you check for updated drivers if you upgrade your version of Windows or set up a new computer.

I recommend going through this help article for more Print troubleshooting as you might have to update your printer driver: Printing from AccountRight.