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Export Reports to Excel

DL111

We are not able to export reports to Excel. Is this a hitch or specific to users of Microsoft 365 etcv

Thanks

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Accepted answers

Mike_James

Hi @DL111 , the OfficeLink driver provides the connection, and is 32-bit. It's a legacy component as far as I know, but others may have more info.

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DL111

Hi @Mike_James

Thanks for tne reply. It is happening on a 64 bit computer however until recently this has not been a problem. No upgrades in Microsft Office 365. There have also been numerous posts in FB where people appear to be experiencing the same problem.

A diagnostic report is not produced.The system simply hangs despite it not being a large report.

Thanks

Mike_James

Hi @DL111, first thing, is your Office installation 32-bit? 64-bit will not work. Look under options for the About... menu, this will tell you which version.

If your export to Excel has worked in the past, have you upgraded Office recently?

If this is not yet resolved, please attach the diagnostic log created immediately after attempting the operation.