Customer Credit Incorrect Inventory Cost

Question

Using AccountRight Plus

When you return a product back into stock via a customer credit adjustment, the product gets returned back into stock with the incorrect value ( Cost plus GST).

I have seen a number of threads re same issue.

Has MYOB come up with a solution?

pbarrett · Answer

Hi

Are you meaning when you do a supplier credit, I know thats an issue too

AndrewStephen · Answer

Hi @pbarrett

It gets even worse. If there is no stock at the time of the item being returned, the item is returned with a cost of $0.00

MYOB don't seem to have any interest in fixing these issues.