Hi,
I have suddenly received this error message when editing a purchase order.
I had used the wrong item when originally saving the PO so opened it and changed the item to the correct one, corrected the price and checked the total of the PO matched the suppliers invoice. When i clicked record / save i get that usless error message.
Yes i did find the 2 workarounds that go back to AR2017. The GST one didn't work but the changing every line by 1 cent and then back again worked. What a wast of time having to do that.
Can someone please explain why after all this time is this error still happening? Why has it not been fixed or is this a bug that has resurfaced after yesterdays update. I'm on AccountRight Plus AU 2022.3.0 Build 2022.3.24.6313
Thanks Phil
Hi @phil404
This error typically means the sum from the individual transaction lines and the total amount figure don't match, thus the transaction is unbalanaced.
Sometimes the workflow used in item transactions combined with the figures used can cause incorrect 3rd decimal places which isn't visible on screen. The workarounds are changing the Tax Inclusive option then change it back, or change the amounts on each line up 1 by cent then change them back, they both will get rid of the incorrect decimal thus allow the transaction can be recorded.
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