Clearing negatlive value in electronic payment file

Happygirl

I have a negative value transaction sitting under Prepare Electronic Payment.. please advise how we can correct these enteties.  

 

This occurred when errors were identified in the first .aba file and the only way to correct was to reverse the initial purchase payments and reenter. (None of this would have occurred if we had the permission  to delete payments versus reverse!!!

(Permission  has now been granted to delete)

 

TIA 

Tracey_H

Hi @Happygirl 

 

Thanks for your post. This post, Reversals in the Prepare Electronic Payments window, has detailed instructions to handle this situation.

 

If the original payments were processed and removed from the Prepare Electronic Payments window, tick the reversals, click on Bank File and record the transaction. You will then be able to tick the original electronic payment transaction and the reversal in the Reconcile accounts window to manually reconcile and clear those transactions. 

 

The second electronic payment transaction can be matched with the bank feed transaction.

 

Please let me know if you need further help.

 

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