Customer Sales Summary report timing out

Question

Why does the summary customer report time out.  Am only running for a one month period.  Detail one works fine.

Scott

Sam_R · Answer

Hi @Scott_Generus @Scottyg71,

Thanks for letting me know.

If you're experiencing this error I would recommend taking a look at the below post in regards to applying the timeout extender:

* AccountRight Timeout Extender

If the issue persists after applying the above, please let me know.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Scott_Generus · Answer

It also doesnt work in the browser view 9even though I dont normally do that)

Sam_R · Answer

Hi @Scottyg71,

Thanks for confirming that.

If your file is online, does this timeout error also occur when you run the report in the browser version of AccountRight?