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MYOB PAYBY Payment cant match in bank feed, already applied to invoice

VM3

Hi,

We recieved a PAYBY payment that seems to have automatically applied to the invoice it is for.

Which is great except that it remains unmatched in bank feeds and if I try to match it with the invoice it says it's already been paid and I can't match it.

Just wondering what the workaround for this is.

Any help would be appreciated.

VM3

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VM3

Hi Melissa,

It's okay,

just had to unselect it from the reconcile accounts window and it allowed me to match it to the invoice correctly.

THanks for the help anyways,

have a lovely weekend.

VM3

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VM3

Hi Melisa,

Thanks for getting back to me,

Happy to be here.

I've attached a screenshot of the payment.

MYOB BANK FEED.JPG

Melisa_D

Hi @VM3,

Thanks for your post and welcome to the Community Forum ! Are you able to provide a screenshot of that bank feed window with the transaction so I can take a look into this for you.