Closing off multiple financial years

RB28

Hoping someone can help me with a problem I'm having when trying to close multiple financial years. The file I'm working in hasn't been rolled over since 2014. I have gone through the steps and it appears that it has worked, but when I go back in it's still the 2014 year!

Any advice would be greatly appreciated :-)

gavin12345

Hi @RB28 

 

During the Close a Financial Year process MYOB prompts you to make a backup. Making a backup is separate to the Close a FY process. Some users seem to think the backup process also closes the FY - it doesn't. After you have completed the backup, complete the Close a FY process agin and skip the backup as you already have one.

 

If your file is online, problems can arise. Log out of the file and log back in. If the FY hasn't changed, make another backup - this is known to also update the file with the correct FY.

 

Regards

Gavin