Hi Team,
Can you tell me how to delete a deposit transaction for a recorded purchase?
Kind regards,
Sharon Zeng
@minghua
Hi Sharon
Thank you for your post, I'd be happy to assist you with this. It is not possible to delete a deposit, but I can give you instructions on how to reverse it instead.
The process is different depending on if the purchase order has be converted to a bill yet. If it has remained a purchase order you can reverse the payment.
In both instances, you will need to turn on reversing. To do this; Go to Setup > Preferences > Security > Select the option Transactions CAN'T be Changed; They Must be Reversed > Click OK
If the purchase order has not been converted to a bill you will need to locate the order, then open the payment then reverse it.
If the purchase order has been converted to a bill you can't simply delete the deposit; the bill will first need to be reversed, then depending on if you need to reverse the deposit because the wrong amount has been applied or if it was a refund you will either apply the credit or refund the deposit to the supplier.
For detailed steps on this process see our Help Article: Supplier deposits.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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