Edit Remittance template not changing to default

Question

Good Morning

I have created a new remittance advice and have set it as default in the advance filter but its still printing/emailing the original template?

What setting should change to get the new remittance to be used as default?

Thank you

Regards

Izaan Delport

Melisa_D · Answer

Hi @IzaanDelport,

Thanks for your post and welcome to the Community Forum ! I've taken a look into this and it looks like this is something that has been raised with our product teams for investigation as the new selected default remittance will not save. In the mean time it is recommend to use the print/email remittance window and select the form so that you can print those remittances with the correct form.