Hi,
Just wondering if anyone has had this issue before and managed to get it fixed.
Staff accidentally created a inventory code to the chq account 1-1110 instead of merchandise 1-1300
So it appeared on bank rec and we got staff to fix the incorrect inventory to correct coded. However it still remains on the bank rec as outstanding.
On web browser version of myob it clearly shows that all related inventory codes are now correct but it still remains outstanding on web browser version as well.
Even the amounts don't seem to match to anything
Can anyone help?
Thank you for that. I have checked recap transaction and yes purchase have chq a/c so i will do GJ but sales does not - see below. Any idea on how to fix these on my bank rec?
Regards,
Sylvia
Hi @Smrl769
Welcome to the Community Forum. Changing the linked account for an item will only change the account it uses in the future - it won't retroactively change the account used in past invoices or purchases.
If you open the bill and invoices and then go to Edit > Recap Transaction, and see if the bank account is listed as one of the accounts that are being affected? If it is then you would need to either reverse and re-enter it or do Record a journal entry to fix it.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Self-help & Learning
Level up your skills and find answers across all MYOB products
Help Guides
MYOB Academy
