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An error has occurred in the script on this page

WLF

Try to login to Online in AccountRight 2022.7 and getting the below after entering username

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Selenab

Still wont work. I have employees screaming for their payslips.

Screenshot 2022-09-09 085736.png

Screenshot 2022-09-09 085756.png

Screenshot 2022-09-09 085748.png

Tracey_H

Hi @Selenab

Can you please try the previously provided steps:

Open the Windows Control Panel
Navigate to Internet Options
With the section: Browsing History, select the Delete... option
With the window that is generated, ensure that you have ticked all the options apart from the last four and select Delete

If that doesn't resolve the issue please try:

go to Control panel>>Internet options
click Settings under the General tab
click View files
delete the contents of the folder

Selenab

Me too. My software is on the computer but file online. I can log into apps.myob that way but cant send my payslips out.

WLF

Thanks, have tried that - but the issue remains.

Tracey_H

Hi @WLF

Script errors are typically caused by data that has been cached within the browser. To avoid these messages you want to:

Open the Windows Control Panel
Navigate to Internet Options
With the section: Browsing History, select the Delete... option
With the window that is generated, ensure that you have ticked all the options apart from the last four and select Delete

Once that process has been followed, restart AccountRight before trying that login process again.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.