Error You Must Specify an Allocation Account

Question

Hi, using Accountright Plus AU 2022.8.0

I am processing payments received to debtors.  Suddenly this error pops up, why?   I have had no problem so far this morning.

Error.JPG

Komal_S · Answer

Hi @Patti_Syme

Thanks for clarifying, if the problem recurs let us know and we'll be happy to investigate this.

Patti_Syme · Answer

Hi, thanks for the reply.   I am not invoicing inventoried items.

Yesterday I could not apply the payment via bank feeds nor receive payments.   This morning it was fine and I was able to process the payment as per normal.  So the problem is gone now thank fully.

Komal_S · Answer

Hi @Patti_Syme

This error can occur if the you're using item invoices and inventory items in the invoice do not have "I inventory this item" ticked, therefore my first recommendation would be to check that. If all the items have correct allocation accounts specified, check the linked accounts for sales under Setup>>Linked Accounts>>Sales, complete any missing accounts, and let me know if the error still exists.