Hello,
I have applied a credit to a wrong invoce and then deleted the credit from it, however the transaction from deposits are still there, the amount due of this invoice can't go back to original.
Is there any way of correcting this?
Thank you
Hi @RHF
Welcome to the Community Forum. At this stage, it won't be possible to remove the Transfer from Deposits transactions. To remove the credit you will need to reverse the invoice itself which creates another credit and changes the invoice back to having an amount due.
To do this you would turn the 'Transcations CAN'T be Changed; They Must be Reversed' preference on, then open up the sale and reverse it.
Please refer to the steps given in this help article for instructions: Customer deposits.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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