Direct debits - payments from customers

vidario1

Hi there

 

Does anyone know how I would go about setting up a fortnightly direct debit payment from various customers? I have tried setting it up as a supplier ABA file (as it wouldn't let me choose customer), however when I processed in the bank it made a payment instead of requesting a payment. Does the ABA file payment amounts need to be in the negative?

 

Thanks in advance.

Regards

vidario

SamaraM

Hi vidario (@vidario1)

 

Thank you for your post. The function to create an ABA file is to allow users to pay suppliers or employees into their bank accounts using a bank file. This is only possible when you want to transfer money to other bank accounts, it won't work the other way around. 

 

If you want to be able to withdraw by direct debit, you'll need to make arrangements with another provider, as that is not possible to do with AccountRight at this stage.

 

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