Purchase order on invoices

Question

The purchase order number is not appearing on the invoice.  The purchase order field is in there correctly.  The purchase order is in the customer card.

SamaraM · Answer

Hi @Kimeric

Thanks for responding. Just to give me a bit more clarity, have you tried typing in that purchase order # field? What do you see after you enter it; is it blank or does it give an error message?

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Kimeric · Answer

Hi Samara

Yes it is a sales invoice.  I the client card we put the purchase order.  It then doesn't transfer over onto the invoice.  Sorry I can't put the snapshot on here.

SamaraM · Answer

Hi @Kimeric

Thank you for your post. Just for clarification - is this a sale invoice, where you are entering a number in the Purchase Order No. field? Or is this a Bill where you have changed the automatic number that is used in the Purchase number field?

If you could give some further context into what is occurring; what screen you are looking at and a screenshot would also help.

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