I have noticed a few of my reconcillation reports which have the date of bank statement as 31/10/2022 and last reconciled 28/10/2022 has down the bottom of the report - Account Right Balance on 31/12/2017
Don't understand how this 2017 date can be on the report.
Hi @mkelly3238
Sorry to see that no one has offered assistance with your query. We have been made aware of a situation where if a user selects Undo Reconciliation on AccountRight it shows different last reconciliation dates between the reconcile window and the reconciliation report.
The workaround is to enter a date in the future (e.g. 31/10/2023), then select reconcile. After it's reconciled, then undo that reconciliation. Doing this refreshes the system to show the correct last reconciliation date and amounts.
Hope that helps.
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