Prepare electronic payments window showing bills already paid

Question

Hi ,

My prepare electronic payments window is showing a list of bills that have already been paid electronically on a previous date. The previous EP batch is all reconciled etc. Why are these bills showing up on my EP list and how do I get rid of them?

Thankyou

SW

SamaraM · Answer

Hi SW (@SR123)

Thank you for your post. If an electronic payment was already created and you are seeing the same bill in the Prepare Electronic Payments window, then it sounds like it may have been accidentally recorded twice.

To remove the incorrect transaction - open the payment then go to; Edit > Delete Payment.

For more detailed steps on this topic, please refer to our Help Article: Reversing a transaction.

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