Hi @ORSL, I can see that you're experiencing the Microsoft.Office.Interop.Excel._Application error. Generally this error means that when a program such as AccountRight asks which version of Excel is installed, the wrong version is being reported back, causing a communication problem and errors between the programs. This can happen when different versions of Office/Excel may have been previously installed on the computer, and components/values are left behind. This type of error can be fixed by one one of the following: * Quick repair office. (any missing files should be added back) * Check/Fix Registry Keys (this step can only be completed by an IT professional as this is an environmental issue with windows having missing or incorrect information). Reference link as an example for Outlook is :https://webmakers.co.nz/interface-not-registered-exception-from-hresult-0x80040155-microsoft-office-... Please do let us know how you go. If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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Having issue with sending email via outlook

ORSL

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Melisa_D

Hi @ORSL,

I can see that you're experiencing the Microsoft.Office.Interop.Excel._Application error. Generally this error means that when a program such as AccountRight asks which version of Excel is installed, the wrong version is being reported back, causing a communication problem and errors between the programs.

This can happen when different versions of Office/Excel may have been previously installed on the computer, and components/values are left behind. This type of error can be fixed by one one of the following:

Quick repair office. (any missing files should be added back)
Check/Fix Registry Keys (this step can only be completed by an IT professional as this is an environmental issue with windows having missing or incorrect information). Reference link as an example for Outlook is :https://webmakers.co.nz/interface-not-registered-exception-from-hresult-0x80040155-microsoft-office-...

Please do let us know how you go.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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ORSL

Hi Melissa

Thank you for your reply

I have attached the TXT file

regards

Samir

errorLog.txt

Melisa_D

Hi @ORSL,

Thanks for your post. When you receive the Something's gone wrong error message, can you please click on the view error details on the bottom left hand side of that window. Please download this error log as a .TXT file and attach it to this thread so we can take a look into this for you.