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Unable to select Monthly PAYG Withholding in GST Return Report

cel_at_tsgaust

I am trying to create the GST Return Report for the December Qtr but as we report PAYG Withholding on a monthly basis, I would like to select the option for Monthly PAYG Withholding, however this option is greyed out and I am unable to do so. How can I rectify this? Do I need to update my settings somewhere?

Regards

Cel

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Accepted answers

Komal_S

HI @cel_at_tsgaust

Please log out of the file, clear browser cache and log in to the file again. This should make the option visible again. Let us know how you go on.

All comments

NEG

I have logged out, cleared browser cache, shut down my computer and I am still unable to select it.

What else can I do?

Monthly PAYG Withholding not allowed for selection.PNG

jojo59

I had this problem today with the March'23 quarter.

On the GST Return Report you will see the word Reset to the right of the "Monthly PAYG Wiithholding" words. I clicked on Reset today and then I was able to tick the Monthly PAYG Withholding.

Hope this helps.

Jo, 21/4/2023

cel_at_tsgaust

Thanks, that now works.

Komal_S

HI @cel_at_tsgaust

Please log out of the file, clear browser cache and log in to the file again. This should make the option visible again. Let us know how you go on.