Import Payment - Error Code 138

Question

Hi MYOB Support Team,

I am trying to use import data function to receive payment for invoices. However, neither .CSV nor .txt came back error code 138. Please kindly see screenshot with yellow highlight for the error report, CSV file, txt file and the AccountRight interface of invoices number.

Please advise how I could solve this issue. Thank you!

Capture.PNG

gavin12345 · Accepted Answer

Hi @WilliamWuKEE

2 things to try, remove the Cust PO number. It matching on both Inv No and Cust PO they MUST both be correct, yours aren't, at least not in the 2nd line.

Secondly try blank line between the 2 entries.

Regards

Gavin