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MYOB 22.11 after WIN11 22H2 update, wont export to excel

AAW12

it seems like WIN11 22H2 update, was a major one, all settings reset to default.

I am currently unable to export to Excel 2016 Home and office since this update from AR MYOB 22.11

there was a message to say that the Windows language was updated, so I did a reboot, still no functional change.

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AAW12

No an uninstall of MYOB 22.11, restart then reinstall of MYOB 22.11, did not allow reports to be exported to Excel 2016.

it all worked fine, until I installed the WIN11 22H2 update 24/01/2023

there is a new 2023-01 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5022360) to download I will try that, and test exporting to exel from MYOB

ChrisMYOB

Hello @AAW12

If you are unable to export to excel from your AccountRight, we generally see a reinstall of the AccountRight software resolve this issue.

Doing this reconnects AccountRight to the windows components which will allow you to export to Excel. I would also suggest when going to reinstall that you right-click on the installer and choose to run as administrator.

If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.