Random bank transactions appearing on Bank Statement

Question

I have just had a selection of random transactions appear on my Bank Statement dating back to 2021 which have already been previously allocated ??????? Can anyone assist as to what is happening please ???

Melisa_D · Answer

Hi @FWSAdmin,

Thank you for the screenshot. I can see these bank feed transactions are between the 1/12/21-11/12/21 our bankfeeds team have advised to hide these bankfeed transactions. To hide the transactions please right click the transaction > select hide.

FWSAdmin · Answer

Hi Melisa,

I  have attached 2 x screen shots of the transactions. They are all dated in 2021 & yes the transactions are still allocated to the original transactions.

Thanks. Please advise when this issue will be fixed

Main Account Balance - 20-02-23.JPG

Mastercard Balance 20-02-23.JPG

Melisa_D · Answer

Hi @FWSAdmin,

Thanks for your post. Can you please confirm the dates of these transactions ?

Also, are the transactions still allocated to the original transactions that were allocated ?