Purchases Returns and Debits tab

Question

Hi there

We have a invoice dated 4/4/2022. Part paid with balance owing.

As 1/2/23 - supplier has now credited balance owing due to unfilled obligation.

I then did a purchase credit of amount owing dated 1/2/23.

Payables reconcilation as of 1/2/23 no longer shows this amount owing.

BUT Pay bill under supplier comes up with outstandind debit memo on file with supplier,  Click apply Debits, Click open register, Click cancel.

I click Open Register, which shows the reversed purchase amount.

I click Apply to Purchase and THERE is nothing there for me to apply the purchase cr against?

Yet again the Payables reconciliation does not show the supplier anymore.

I am confused.

Thanks for any help.

Regards

Gill

Steven_M · Accepted Answer

Hi @Tasqua

Do you use Categories i.e is Setup>>Preferences>>System>>Turn on Category Tracking... enabled within the company file? If so, you do need to make sure that you have the same category listed on the bill as you do on the debit transaction. If those are different you can end up in a situation where a debit and open bill is available for the supplier but you can't apply them.