Electronic Payment holds negative value

Question

We  have a negative value in the electronic payment payment register.

Question - How do we remove this without causing any flow on effects.

Thank you

Tracey_H · Answer

Hi @Happygirl

Thanks for your post. The Community Forum post, Reversals in the Prepare electronic payments window, has detailed instructions to assist with this.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.