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prepare bank deposit - pays still staying in there

mayfield

Hi,

I use the prepare bank deposit feature - when I click for payments received, all is good - they disappear from here. However, all the old pay cheques don't disappear when I click them off, they are all still sitting there even though the transaction is recorded correctly.

How do I clear them from here?

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mayfield

Hi,

this answer still doesn't help - I can select all of the pays, which then does the transaction, but then they don't disappear from here like the deposits do? why is it different?

Please help.

mayfield

thank you

I understand that I can do this, but what about in the future, why do they stay there?

when I record my deposits they disappear from here so I don't understand why the pays don't

SamaraM

Hi @mayfield

Thank you for your post. You can process those payments to clear them off the list, then do a journal entry to fix the balance.

To clear the transactions in the Prepare Electronic Payments window:

Open the Prepare Electronic Payments window
Select all of the transactions
Click Record to create the bank / ABA file
Delete the bank file

After doing this you should speak to their accountant about doing a journal entry to offset this transaction as it may affect their bank reconciliation.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.