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1 cent Tax Issue

Learoy

I raise a Sales invoice which has 3 x separate inventory items. I enter the same ex-GST price for each item. When the invoice is saved the GST inclusive amount on one of the items is 1 cent different. This is causing issues when I email the invoice to the customer, they notice the difference and ask me to fix the problem.

How do I do that?

Why is this happening?

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Accepted answers

Mike_James

Hi @Learoy , you could try offering them my explanation, ie at every line, the program is adjusting the GST amount (which they claim back anyway) so as to ensure that the GST on the net total to that point is correct.

I quite agree that on the face of it, an error appears to have been made.

All comments

Learoy

Hi Mike,

I have tried that but the customer that I send the invoice to wants to see the list price, GST amount & GST inclusive price. They question why the figures are different even if it is only by 1 cent.

Learoy

Hi Princess,

I don't know how to Private Message you. When I click on the highlighted Private Message, I am transferred to another internet tab with no way to type a message.

Mike_James

Hi @Learoy , AccountRight recalculates the GST content on every line so that the cumulative GST is always correct. Can you prepare your invoices on a tax-inclusive basis, and ensure that each line has the same amoun?

Princess_R

Hi @Learoy

Thank you for your post. Generally , this happens because of the math's involved in the software it is rounding off decimal places. You can check the calculation of the items including GST in the https://gstcalculator.com.au/ to see the difference on each item prices after GST inclusion.

To further assist you with this could you send me a Private message with the screenshot of the created invoice and one that being sent.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,

Princess