I have just set up a new Customer (who also happens to be a Supplier) and is unable to print invoice on customised form. No issue with printing on standard MYOB forms nor with printing/viewing customised form with other Customers. Have no issues printing customised forms with other supplies, only with the supplier who also happens to be a customer. How do I resolve the issue?
Have been trying to resolve this issue for 2 months.
Can someone assist? Its just frustrating using MYOB!!!
Hi Leneth,
The issue I am having is with a customer who happens to be our supplier as well. I have set up this particular customer with the same Sale Layout and Printed Form in Customer's Selling Details tab as I have done with other Customers. The problem is when I try to print the invoice, the required customised form is not available in the selection/option. See screenshots attached. I do not have this issue with other customers. Can it be MYOB is not able to handle Customers who also happens to be a Supplier
Hi @PECH
Thanks for your post.
We have different invoices for suppliers and customers. You may check this Help Article Personalising invoices to provide you with more information and instructions to assist you with this.
Please don't hesitate to post again if you need help in the future.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,Leneth
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