How can an online AccountRight subscriber access an offline AccountRight file?

Question

Hi all,

I have AccountRight V19.16 which I use  offline. Given my very low usage of MYOB, I can't justify the expense of an online subscription.

My accountant, however, has ceased maintaining an offline AccountRight application, and now only has an online subscription for processing his online clients data files.

So, can he upload my data file to an online space and process my AccountRight file online?

Celia_B · Answer

Hi @Datawiz

May I know how you go about this issue? Please let me know if you need further assistance with this. I'm happy to assist you.

Cheers,

Cel

Celia_B · Answer

Hi @Datawiz

Thanks for your post.

Upon checking on this conversation. It seems that your accountant wanted to put your company file online so that he can process your online file. In this matter, Firstly, your company file should be transferred to an online file. by doing this:

* You need to have an AccountRight subscription
* An activated company file
* To be the company file administrator
* To be the company file owner or have the administrator access

This Help Article : Put you company file online, or you can check on this link https://help.myob.com/wiki/display/ar/Put+your+company+file+online. This help article will guide you through the process of putting your company file online.

If you still need further assistance with this, I'm happy to assist.

If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.

Cheers,

Cel

Liz_A · Answer

Hi @Datawiz

He may be able to upgrade the file to look at it but he wouldn't be able to use it for processing as it wouldn't be able to be confirmed and you wouldn't be able to use it without a subscription. He can download V19.16 under AccountRight v19 from here: https://www.myob.com/au/support/downloads but he may not want to do clients that are offline anymore. He can't force you to upgrade so you may be looking for a new accountant.

Cheers

Liz