How to link a payment and a refund payment to an invoice?

Question

Hi

I had a client over pay me.

I refunded the over payment.

Both transactions are in my bank feed.

I want to match both the payment and the refund to the invoice - is that possible?

Thanks

Princess_R · Answer

Hi @simof

I would like to check back with you to see if your issue has been resolved. If not, please let me know so I can assist further.

Cheers,

Princess

Sean_DC · Answer

Hi @simof

Thank you for your post. May I extend a warm welcome to the MYOB Community Forum.

There is a way to process overpayments. This Help Article, Customer overpayments and Processing customer returns, has detailed steps and additional information that you can use as a guide on recording this type of transaction. Let me know how it goes.

Please feel free to post again. I'm happy to assist further.

If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.