why none of outstanding invoices showing in sales in MYOB but still balance show

Question

Hi team ,

here is a thing that need your opinion:

one account of our customer need to be closed,  there is none of uppaid invocie sitting in their account, but the balance is still showing  $$$,   so would you please advise if there is anything else that I skipped it out?

thanks

Daisy2020 · Answer

no.....  I meant  I checked all date you suggested, which were correct. so the balance is still there .... I wonder if anything else I need check ?

Daisy2020 · Answer

Hi  ,

I checked cross with your advice, but nothing wrong was found. so what else I should check out?

thanks

sumroy · Answer

Hi,

Possibility to invoice are posted with "Past" or "Future" date. Search particular customer with 10 yrs back and 10yrs forward period.

Thanks // Sumit