PAYMENT NOT APPEARING IN MYOB

JANELLE

Hi Suppport

 

Payments were processed and the payment batch appears in the Bank Register and on the bank statement but it does not appear on the bank reconciliation so I am unable to reconcile. How do you fix this.

 

Manay thanks your assistance with this.

 

Janelle

Sean_DC

Hi @Janelle,

 

Thank you for posting. 

 

If these are electronic payments, I would suggest going to Banking >> Prepare Electronic Payments and checking if the transactions you're looking for are sitting there. If they are, you will need to process these as well. If you have paid them in batches, you can tick all transactions and process them at once. If these are individual transactions, tick one transaction first and process it one at a time. Enter the Bank Processing Date and click Bank file (or Process for NZ files) at the top. 

 

If you need further help, kindly give more details on the issue. If you wish to send screenshots, you can send it through a private message to avoid sharing confidential information. 

 

 

Please feel free to post again. I'm happy to assist further. 

 

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