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missing some bank feed transactions

Feebie

Hi - it seems we are missing some bank feeds - there is no help on live chat, no one is answering the phones, can you please help us in access the missing bank feeds.

Thank you

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Feebie

So today I spent time ticking off the last month of transactions against the bank print to ascertain where the bank feed failed and manually reconcile 3 bank accounts.

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Feebie

So today I spent time ticking off the last month of transactions against the bank print to ascertain where the bank feed failed and manually reconcile 3 bank accounts.

Isaiah_C

Hi @Feebie,

Thank you for letting us know about your concern and I'm sorry to hear that you've had that experience. We are aware of an incident currently impacted some users accessing their bank feeds. Our development team are working to resolve this as quickly as possible.

Please let me know if you need further help.

Kind regards,

Sai